Shipping Policy

Last updated: July 1, 2026

Every Masked Youth order is fulfilled with care and shipped fully tracked.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding US federal holidays). You will receive a confirmation email when your order is placed and a second email with your tracking number once your order ships.

Estimated Delivery Times

Standard delivery takes approximately 7–15 business days from the date of shipment. All orders include full tracking. Delivery estimates are calculated from the date of shipment and do not include weekends or holidays.

Please note: Masked Youth products are fulfilled through international supply chain partners. While we work to meet all delivery estimates, transit times may occasionally be affected by carrier delays or customs processing. If your order has not arrived within 20 business days from the shipment date, please contact us immediately.

Shipping Rates

Shipping costs are calculated based on your delivery address and displayed at checkout before you complete your purchase.

Where We Ship

We ship to all 50 US states and to select international destinations. International delivery times vary by country.

Customs, Duties, and Import Taxes

International orders may be subject to import duties, customs taxes, or fees charged by the destination country upon arrival. These charges are the sole responsibility of the recipient and are not included in our product prices or shipping fees. Customs processing may also add additional time to your delivery estimate. We are not responsible for delays caused by customs agencies.

Order Tracking

Once your order ships, you will receive your tracking number by email. Use the tracking link to follow your package in real time. If you have trouble locating your tracking information, contact us through our Contact page.

Delays and Shipping Issues

If your order is significantly delayed beyond the estimated delivery window, please contact us. We are committed to resolving shipping issues promptly and will work with the carrier to investigate. Where appropriate, we will arrange a reshipment or issue a refund in accordance with our Refund Policy.

Contact

Shipping questions? Reach us through our Contact page. We aim to reply within 24 hours.